Our refund policy varies depending on the product or service purchased. Also, each of the product or service sold by us on this Site may have their own refund policy noted on the sales page and / or check-out page. If you have questions about a specific policy, please email us at info@munishmaya.com before you purchase.
If you receive a refund for a Product, you will have no further right to use that Product. We will have the sole discretion to determine whether you satisfy the eligibility criteria for a refund. For the avoidance of doubt, unless you are eligible to receive a refund, as provided herein, your obligation to continue to make all monthly payments with respect to a purchase shall remain in effect, notwithstanding the cancellation or termination of the applicable license for such Product.
Refund Policy for Online Programs
We provide a range of Self Paced Online Programs in the form of MasterClasses, Audiobooks, Master-guides and other valuable resources that offers you the opportunity to invest in yourself and your personal development with our materials, our practice, and access to our training sessions.
The term “Online Programs” used in this Agreement refers to the then-current services, course contents and benefits that we may provide to you as part of Self Paced Online Program you purchased. The online programs may include online education and training from Munish Maya and members of Team Munish Maya; opportunities to learn from Munish Maya through virtual events or webinars; access to online groups and communities; exclusive Training Program bonus materials, or other opportunities. You acknowledge, agree, and accept that we may at any time add, remove, amend, or replace any of the services and benefits made available to you as part of the Online Program you purchased, and you agree and accept that such addition, removal, amendment, or replacement will not nullify the legal effect of this Agreement.
You acknowledge, agree, and accept that in addition to this Agreement, we may set specific terms and conditions, standard operating policies and procedures, community participation guidelines and program graduation or completion requirements that would govern the delivery of the Online Program(s) you purchased. Such terms are incorporated into this Agreement by reference, and you agree to be bound and adhered by such terms and conditions to the extent that you wish to receive the Online Program(s) you purchased.
PAYMENT TERMS. You authorize us to process the credit card /debit card or any payment method information you have provided to us, in the amount set forth on the Agreement for the Online Program on the checkout page or direct invoice(s) from our payment system or accounting system.
Should wire transfer payment method be used for remitting the Online Program fee, the transfer must be remitted to us prior to granting access to the Online Program contents.
REFUNDS AND CANCELLATION. By accepting this Agreement, You acknowledge that You have thoroughly and carefully considered the cost and the value of purchasing the Online Program prior to making this commitment to invest.
Due to the nature of our Online Programs and services, which includes downloadable videos, digital contents and documents, tools, streaming videos, online training portal membership and subscriptions, potential virtual events, and students’ community interactions platforms, and other unless otherwise stated,
ALL ONLINE PROGRAMS FEES PAID ARE NON-REFUNDABLE.
You may request a refund NO LATER THAN 24 HOURS FROM THE DATE OF YOUR PURCHASE in writing via email to submit a Support Ticket to info@munishmaya.com. NO REFUND WILL BE ALLOWED AFTER 24 HOURS.
Online Programs sold with Money Back Guarantee may be eligible for Refund, provided the Program registrant met certain conditions** to exercise the Guarantee. Refund request must be submitted to info@munishmaya.com prior to expiration date of Money Bank Guarantee.
**Conditions for Money Back Guarantee: 1. Program registrant must consume 100% of the Online Program content which will be verified by our content delivery portal. 2. Program registrant who have consumed less than 100% of the Online Program content are considered as incomplete investment and therefore not meeting the Money Back Guarantee conditions. 3. Eligible Money Back Guarantee refund request must be received via email to info@munishmaya.com within 30 calendar days from date of purchase. No Money Back Guarantee would be honored for refund request received after the expiration date. 4. Maximum refund will equal to the same dollar amount paid at the time of Online Program purchase.
**Money Back Guarantee must be specified on sales or checkout page to qualify for refund.**
In the event of default, dispute or delinquent payment, we have the right to terminate Your Online Program access without notice and without liability to You.
NO CANCELLATION of Your registration is allowed after 24 hours from the date of Your purchase. Upon submission of Your cancellation request, You shall not receive any access to the Online Program contents or otherwise receive any Online Program services and benefits. Doing so will render Your cancellation request null and void.
You agree and acknowledge that requesting a refund or cancellation of Your Online Program may waive Your eligibility to enroll in other Online Program offered by us in the future. ALL “Refund” and“Cancellation” requests will only be reviewed by submitting a formal cancellation request in writing via email to submit a Support Ticket to info@munishmaya.com
NO INCOME CLAIMS. You agree that we made No promise, warranty, guarantee, or any other representation with respect to Your future employment opportunity, income or gains resulting from the provision of Online Program and that You have not been induced to enter the Agreement as a result of any income claims.
TERMINATION. We reserve the right to, at its sole discretion, without notice and without liability by us to you to terminate Your Online Program registration, disbanding Your access to community or other students’ social media platform, and course materials with no refund, on any of the following grounds: (a) if You violate the Terms of this Agreement; (b) if You default, dispute or delinquent with Your payment when due; (c) if You cease to be a member in good standing of any other program offered by us; (d) material violation by You of applicable laws; provided that where such violation is of such a nature that it can be cured, such violation shall not constitute cause if it is cured within ten (10) days of You becoming aware of its occurrence; and (e) in breach of Confidentiality or code of Conduct, which in the opinion of us, is detrimental or embarrassing to us.